> ## Documentation Index
> Fetch the complete documentation index at: https://loadwork.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Change or cancel your Load Work plan

> Upgrade, downgrade, or cancel your Load Work plan through Stripe. Proration is automatic. Know what happens to seats, trucks, and data before you switch.

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  color: 'var(--muted-color, #6b7280)'
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    <a href={`mailto:support@loadworkhub.com?subject=${encodeURIComponent('Docs feedback' + (path ? ` — ${path}` : ''))}&body=${encodeURIComponent('The docs page ' + (path || '(unspecified)') + ' looks different from what I see in the app.\n\nWhat I see:\n\nWhat the page says:\n')}`}>
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You can change your Load Work plan at any time from the billing page. Upgrades and downgrades are handled through Stripe, and proration is automatic. You can also cancel entirely, which stops billing and may limit access to your data.

## Where to change your plan

Go to **Organization → Billing**, then click **Change plan**. The billing page shows your current plan, billing cycle, and the button to start a plan change.

## Upgrade or downgrade

<Steps>
  <Step title="Open Change plan">
    In **Organization → Billing**, click **Change plan**. The Compare plans modal opens.
  </Step>

  <Step title="Select a plan">
    Pick the plan you want to switch to.
  </Step>

  <Step title="Switch in Stripe">
    Click **Switch in Stripe**. You will land in Stripe to confirm the change.
  </Step>

  <Step title="Return to Load Work">
    After confirming, Stripe brings you back to Load Work automatically.
  </Step>
</Steps>

<Note>
  In-app copy to expect: "Pick a plan to switch in Stripe. Proration is automatic and you'll land right back here."
</Note>

## What happens when you downgrade

If you switch to a plan with lower limits, the new seat and truck limits apply immediately. Load Work does not delete excess data, but you may lose access to features or data that exceed the new plan. For example:

* If you drop from Pro to Essential, extra team members beyond 1 seat may become inaccessible.
* If you had more than 2 trucks, the extra trucks may no longer be active in matching.

## Cancel your plan

To stop billing entirely, use the same **Change plan** flow and select the lowest or cancel option in Stripe. This cancels your subscription but keeps your organization active on a free or limited tier if one is available. If you want a full, permanent removal, use **Delete organization** instead.

<Warning>
  To permanently remove your organization, team, saved loads, and rules, use [Delete your organization](/account/delete-organization). That action cannot be undone.
</Warning>

## Related articles

<CardGroup cols={2}>
  <Card title="Load Work plans and pricing" icon="star" href="/account/plans-and-pricing" />

  <Card title="Invoices and payment methods" icon="receipt" href="/account/invoices-and-payment" />

  <Card title="Delete your organization" icon="trash" href="/account/delete-organization" />

  <Card title="Invite teammates" icon="users" href="/team/invite-teammates" />
</CardGroup>

<PageFooter path="/account/change-or-cancel-plan" />
