> ## Documentation Index
> Fetch the complete documentation index at: https://loadwork.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.
# Owner vs Member: team roles in Load Work
> Load Work has two team roles: Owner and Member. Owners manage billing, settings, and invites. Members handle day-to-day load board and fleet work.
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Load Work organizations have two roles: **Owner** and **Member**. There is no admin tier or custom permission set. Assignment happens when you send an invite, and you can change it later from the team member row.
## What an Owner can do
Owners have full access to the organization, including:
* Organization settings and profile
* Billing, invoices, and plan changes
* Inviting, removing, and changing roles for team members
* Deleting the organization permanently
## What a Member can do
Members have operational access for day-to-day work:
* Searching and saving loads
* Claiming loads
* Building and managing notification rules
* Managing trucks in the fleet
* Viewing the activity feed
Members **cannot** access billing, change the plan, or delete the organization.
## Changing roles
You can switch a team member between Owner and Member at any time. Click the role dropdown in their row on the **Organization → Team** page. The change takes effect immediately.
You do not need every teammate to be an Owner. One Owner is enough for billing and settings. Most carriers keep dispatchers and fleet managers as Members.
## Belonging to more than one organization
Need to be part of more than one Load Work org with the same email?
## Related
Learn how to send invites and assign roles when you add someone new.
Understand what happens when an Owner deletes the org permanently.