> ## Documentation Index
> Fetch the complete documentation index at: https://loadwork.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Browse the broker directory

> Search, filter, and sort every broker Load Work has seen. Check authority status, activity level, and recency before you call.

export const PageFooter = ({path}) => <p style={{
  marginTop: '3rem',
  paddingTop: '1rem',
  borderTop: '1px solid var(--border-color, #e5e7eb)',
  fontSize: '0.875rem',
  color: 'var(--muted-color, #6b7280)'
}}>
    Something in the app look different from this page?{' '}
    <a href={`mailto:support@loadworkhub.com?subject=${encodeURIComponent('Docs feedback' + (path ? ` — ${path}` : ''))}&body=${encodeURIComponent('The docs page ' + (path || '(unspecified)') + ' looks different from what I see in the app.\n\nWhat I see:\n\nWhat the page says:\n')}`}>
      Tell us and we'll fix it
    </a>.
  </p>;

export const AskSupport = ({subject, question, children}) => <Note>
    {children}
    {' '}
    <a href={`mailto:support@loadworkhub.com?subject=${encodeURIComponent(subject)}&body=${encodeURIComponent(question + "\n\n---\nSent from the Load Work help center. So the team can answer fast, please add:\n• The email you sign in with\n• Your organization code (Organization → Manage)\n• A load ID or broker ID if this is about a specific posting\n")}`}>
      Email support about this
    </a>{' '}
    — we answer within one business day.
  </Note>;

The broker directory at **/brokers** is a deduplicated list of every broker that has ever posted a load on Load Work. The subtitle says it plainly: "Every broker we've seen, deduped — authority, activity, and recency."

Use the directory to research a broker before you call, find new brokers in your lanes, or sanity-check a broker that contacted you.

## Directory controls

### Search

Search by broker **name** or **MC number**. If you enter a bare MC number such as `123456`, the search returns a single exact match. This is the fastest way to look up a specific broker.

<Warning>
  Search respects the filter tab you are on. A broker you know exists will return nothing if you are on the wrong tab. If you search on the **Verified** tab and the broker is unverified, the result will be empty. Switch to **All** or the correct tab to find them.
</Warning>

### Filter tabs

* **All** — Every broker in the directory
* **Verified** — Brokers with active FMCSA authority only
* **Unverified** — Brokers with inactive, missing, or not-yet-checked authority

### Sort options

* **Most active** — Sorted by live load count. Brokers with more current postings rank higher.
* **Recent** — Sorted by last post date. Brokers who posted recently rank higher.
* **A-Z** — Alphabetical by broker name.

## Anatomy of a directory row

Each row shows the following, left to right:

1. **Authority chip** — Green, red, or gray. See [Broker authority badges](/trust/broker-authority-badges) for what each color means.
2. **Broker name** — This may be a person's name, a company name, an ALL-CAPS legal entity, or even a bare phone number. Names come straight from the broker's posting, so they vary in format.
3. **MC# / DOT#** — Displayed underneath the broker name. Some rows have no MC or DOT number at all. A missing MC/DOT is itself a caution signal.
4. **Activity summary** — On the right side: `N active` over `N total` loads, plus the age of the last post.

## Known issue: All and Verified tabs timing out

The **All** and **Verified** tabs sometimes time out and show the error "Couldn't load brokers." If this happens:

* Press **Retry**
* Narrow your view by switching to the **Unverified** tab, or search by broker name or MC number
* Go direct to a broker profile by clicking **View broker** from a load card

For more details, see the [brokers page error](/troubleshooting/brokers-page-error) troubleshooting article.

<AskSupport subject="Broker directory — All/Verified tabs timing out" question="I'm hitting 'Couldn't load brokers' on the All and Verified tabs of the broker directory. Is this a known performance issue being worked on, or is it expected behavior for large result sets? If there's a workaround beyond Retry and narrowing the list, I'd like to know.">
  Still can't load the directory after retrying and narrowing?
</AskSupport>

<CardGroup cols={2}>
  <Card title="Read a broker profile" icon="id-card" href="/trust/read-a-broker-profile">
    What every section of a broker profile page means and how to use it.
  </Card>

  <Card title="Vet a broker before you call" icon="user-check" href="/trust/vet-a-broker-before-you-call">
    A practical checklist for researching a broker before you pick up the phone.
  </Card>
</CardGroup>

<PageFooter path="/trust/browse-broker-directory" />