> ## Documentation Index
> Fetch the complete documentation index at: https://loadwork.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Read a broker profile page

> Every broker profile on Load Work shows activity stats, top lanes, equipment mix, contact info, and a history of active and previous loads. Learn how to read it.

export const PageFooter = ({path}) => <p style={{
  marginTop: '3rem',
  paddingTop: '1rem',
  borderTop: '1px solid var(--border-color, #e5e7eb)',
  fontSize: '0.875rem',
  color: 'var(--muted-color, #6b7280)'
}}>
    Something in the app look different from this page?{' '}
    <a href={`mailto:support@loadworkhub.com?subject=${encodeURIComponent('Docs feedback' + (path ? ` — ${path}` : ''))}&body=${encodeURIComponent('The docs page ' + (path || '(unspecified)') + ' looks different from what I see in the app.\n\nWhat I see:\n\nWhat the page says:\n')}`}>
      Tell us and we'll fix it
    </a>.
  </p>;

Every broker on Load Work has a profile page at `/brokers/broker_<id>`. The profile is your research dashboard for that broker. Read it top to bottom before you call.

## Header

| Element                | What it is                                   | What to do with it                                                                                                                                                                                                                                                                                                                        |
| ---------------------- | -------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Back**               | Navigation link                              | Returns you to the broker directory.                                                                                                                                                                                                                                                                                                      |
| **Broker ID**          | The internal Load Work identifier            | Include this in support emails if you need help with a specific broker.                                                                                                                                                                                                                                                                   |
| **Email broker**       | Dropdown action                              | Opens your email client with the broker's address pre-filled.                                                                                                                                                                                                                                                                             |
| **Call broker**        | Phone action                                 | Dials the broker's phone number.                                                                                                                                                                                                                                                                                                          |
| **Broker name**        | The posting name                             | Confirm you are researching the right broker.                                                                                                                                                                                                                                                                                             |
| **Company legal name** | The registered entity, if available          | Use this for factoring or compliance checks.                                                                                                                                                                                                                                                                                              |
| **MC#**                | The broker's federal MC identifier           | Cross-check on FMCSA for authority and complaint history.                                                                                                                                                                                                                                                                                 |
| **DOT#**               | The broker's federal DOT identifier          | Cross-check on FMCSA for authority and complaint history.                                                                                                                                                                                                                                                                                 |
| **Authority chip**     | Reflects the broker's FMCSA authority status | When Load Work has confirmed active FMCSA authority, the chip reflects that active state and the broker's loads carry the green **Active broker authority** badge on the board. When authority has not been confirmed, the chip reads **Authority pending**. See [Authority badges](/trust/broker-authority-badges) for the full mapping. |
| **Identity line**      | **BROKER · FIRST SEEN date · LAST SEEN age** | A brokerage that was first seen days ago but already has thousands of postings is worth a second look. Very high volume from a brand-new broker is a caution signal. Cross-check with the authority badge and FMCSA directly.                                                                                                             |

## Activity stats

| Stat                     | What it shows                                                           | What to do with it                                                                                   |
| ------------------------ | ----------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------- |
| **Loads posted**         | All loads ever posted by this broker on Load Work                       | Very high total from a new broker warrants extra scrutiny.                                           |
| **Active loads**         | Number of loads currently posted                                        | High count means the broker is active right now.                                                     |
| **Past 30 days**         | Loads posted in the last 30 days                                        | Gauge recent activity level.                                                                         |
| **Past 90 days**         | Loads posted in the last 90 days                                        | Gauge sustained activity level.                                                                      |
| **Avg time to fill**     | Average hours to fill a load, for example 25.9h across 368 filled loads | Fast fill times mean competitive, legitimate brokers. Slow or missing data is neutral, not negative. |
| **Posting completeness** | Percentage of loads with weight, dates, and contact info filled in      | This measures tidiness, not legitimacy. A 100% complete broker can still be unverified.              |

## Top lanes

| Element       | What it is                                              | What to do with it                                                                             |
| ------------- | ------------------------------------------------------- | ---------------------------------------------------------------------------------------------- |
| **Lane list** | The 5 most-posted origin-destination lanes, with counts | If their lanes overlap your regular routes, this broker is worth building a relationship with. |

## Equipment mix

| Element            | What it is                                     | What to do with it                                               |
| ------------------ | ---------------------------------------------- | ---------------------------------------------------------------- |
| **Equipment list** | The 5 most-posted equipment types, with counts | Use this to see if the broker moves freight your truck can haul. |

## Contact panel

| Field          | What it means                 | What to do with it                                              |
| -------------- | ----------------------------- | --------------------------------------------------------------- |
| **Phone**      | Direct phone number           | Call this to negotiate or book loads.                           |
| **Email**      | Direct email address          | Use this for written confirmations or document exchange.        |
| **AP contact** | Accounts payable contact name | Ask for this person by name when you call about payment status. |
| **AP email**   | Accounts payable email        | Use this for invoicing and payment follow-up.                   |
| **AP phone**   | Accounts payable phone number | Use this if you need to follow up on unpaid invoices.           |
| **Address**    | Physical address, if listed   | Use this for compliance or factoring verification.              |

AP stands for accounts payable. You need this info to get paid after the load. If the AP fields show N/A, ask for accounts payable contact info on your first call.

## Load history tabs

| Tab          | What it shows                               | What to do with it                                                                                                                                                           |
| ------------ | ------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Active**   | Loads currently posted by this broker       | Browse current opportunities and compare rates to the broker's history.                                                                                                      |
| **Previous** | Aged-off postings that are no longer active | Use this as your receipt trail. Sanity-check whether the rates the broker is quoting today match what they normally post. If today's rate is far off their history, ask why. |

<AskSupport subject="Broker profile — verified profile chip" question="I see a broker with an active authority chip but the profile doesn't show a verified badge. Should I treat this broker as fully vetted, or is there another step I need to take before booking a load with them?">
  Need help reading the authority chip?
</AskSupport>

<CardGroup cols={2}>
  <Card title="Vet a broker before you call" icon="user-check" href="/trust/vet-a-broker-before-you-call">
    A step-by-step checklist for using the profile data before you pick up the phone.
  </Card>

  <Card title="Browse the broker directory" icon="address-book" href="/trust/browse-broker-directory">
    How to search, filter, and sort the full list of brokers on Load Work.
  </Card>
</CardGroup>

<PageFooter path="/trust/read-a-broker-profile" />