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Your billing information lives under Organization → Billing. There you can see your current plan, next billing date, payment methods, and past invoices. Load Work hands off payment processing to Stripe, so managing cards and subscriptions happens through Stripe’s secure interface.

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Where to find billing

Go to Organization → Billing from the main navigation. The billing page displays your current plan, next charge date, payment methods, and a table of past invoices.

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Current plan section

This section shows:
  • Plan name and status
  • Seat count
  • Next billing date
  • A link to the current plan invoice

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Manage billing and subscription

Two buttons open Stripe:
  • Manage billing: Update payment methods and view billing details
  • Manage subscription: Change or cancel your subscription plan
Both take you to Stripe’s portal and return you to Load Work when you are done.

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Payment methods

Your default card is displayed. To add a new card, click Add card and complete the form in Stripe.

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Past invoices

The invoices table lists every charge with:
  • Date
  • Amount
  • Invoice number
  • Status
  • Download link
You get an invoice each time your plan changes or your billing cycle resets.

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Download an invoice

1

Go to Organization → Billing

Open the billing page from the main navigation.
2

Find the invoice

Scroll to the Past invoices table and locate the row you need.
3

Click Download

Click the download link for that invoice. The PDF opens or saves depending on your browser.

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Update your payment method

1

Open Manage billing

In Organization → Billing, click Manage billing.
2

Add or replace your card

In Stripe, add a new card or update the existing one.
3

Save and return

Save the change. Stripe returns you to Load Work automatically.

Change or cancel your plan

Load Work plans and pricing

Delete your organization

Contact support